authentication failed

I always get authentication failure when trying to fetch/pull from my git.

Here's the failure from source tree:

git -c diff.mnemonicprefix=false -c core.quotepath=false fetch origin
fatal: Authentication failed for 'https://bbsi.visualstudio.com/defaultcollection/_git/BBSIEnterprise/'

...

I had made sure that the password that I used is the same as my bbsi.visualstudio.com.

How could this be?

 

Thanks.

2 answers

Have you tried to use a git command client? If it also has authentication issues, you may need to contact visualstudio.com support.

It looks like I cannot use my email address for the user name (it says to use email address, so it was misleading) because of the '@' in there, so it gets confused while figuring out the path to get the repository, I had to change to use an alias for the user name and it now works.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 30, 2018 in Sourcetree

Tip from the team: configuring Git or Mercurial in Sourcetree

Supported Platforms macOS Windows To make using Sourcetree as simple yet powerful as possible we embed (bundle) dependencies such as Git, Git LFS, and Mercurial. We strive to keep these...

561 views 1 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you