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Use an existing account window is blank

Cheryl
Cheryl Mar 22, 2018

I have read through the comments for this issue and configured my machine as recommended and I'm still getting a blank screen.   I would really like to use this product as it is what our consultant and the other developers in my area are using. 

If there is some other way. please help me.

 

thanks.

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Mikael Sandberg
Mikael Sandberg Community Leader Mar 22, 2018

Are you able to get to https://id.atlassian.com using Internet Explorer without any issues?

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Cheryl
Cheryl Mar 22, 2018

Yes.  I am able to go to the URL and enter my user/password with no issues.

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