Unable to install SourceTree on Windows 10 version 2.4.7.0

I get stuck on log in to your Atlassian account.

None of the option, Use an existing account or Go to my Atlassian option works for me. The installer just gets stuck.

 

Any help?

I tried solution about adding a dummy account.json and passwd file, resetting my IE setting to low security setting but none of them helped.

1 answer

0 vote

Hi Vikas! Have you updated Internet Explorer to the latest version? If that doesn't work, can you send us a screenshot of Sourcetree when it gets stuck so we can see what happens?

You can also have a look at the logs, you can find them atSourcetree logfile location.

Let us know!

Ana

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Brian Ganninger
Published Jan 23, 2018 in Sourcetree

Tip from the team: workflow and keyboard shortcuts

Supported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...

649 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you