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Unable to install SourceTree on Windows 10 version 2.4.7.0

I get stuck on log in to your Atlassian account.

None of the option, Use an existing account or Go to my Atlassian option works for me. The installer just gets stuck.

 

Any help?

I tried solution about adding a dummy account.json and passwd file, resetting my IE setting to low security setting but none of them helped.

1 answer

0 votes
Ana Retamal Atlassian Team Jan 12, 2018

Hi Vikas! Have you updated Internet Explorer to the latest version? If that doesn't work, can you send us a screenshot of Sourcetree when it gets stuck so we can see what happens?

You can also have a look at the logs, you can find them atSourcetree logfile location.

Let us know!

Ana

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