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Unable to install SourceTree 2.0.20.1 via deployment

When I try to install SourceTree 2.0.20.1 via KACE I get a an error "Failed to extract file".  I am able to install manually without any issues however I need to push this out multiple users so manual installation isn't an option.  It appears to be a 7-Zip error.ST.gif

1 answer

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Ana Retamal Atlassian Team May 29, 2017

Hi Kathleen! This could be related to a couple of bugs that were already reported at SRCTREEWIN-6890 and SRCTREEWIN-6886. As a workaround you can use the 1.9.10.0 install until this gets fixed, it can be downloaded from https://downloads.atlassian.com/software/sourcetree/windows/SourceTreeSetup_1.9.10.0.exe

Let us know if this solved the issue for you!

Regards,

Ana

Hi Anna,


Thank for your response.  Most of our users are on 1.9.10.0 but we received an email to upgrade to 2.0.20.1 based off a security advisory for versions prior to 2.0.20.1.  Are we okay to stay at 1.9.10.0?

 

Thanks,

Kathy

Ana Retamal Atlassian Team Jun 01, 2017

Hi Kathleen,

Regarding the security advisory, the fix has only been applied to versions 2.0 onwards so from a security standpoint our recommendation is that every user upgrades. However, in your message you mentioned that manual installation is not an option for you, in that case you'll need to consider how you want to proceed.

Apart from that, keep in mind that the only officially supported method is the individual installation.

Let me know if you have any other questions!

Regards,

Ana

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