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Николай Oct 03, 2017

I'm using Windows 7brRlqezFJpnBB2

1 answer

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Ana Retamal Ortiz Atlassian Team Oct 03, 2017

Hi! This issue has been reported at https://jira.atlassian.com/browse/SRCTREEWIN-7244. The development team is currently working on it together with the id.atlassian.com team. I recommend you to watch the bug ticket to get notifications about any updates or new workarounds that might arise. Some of the workarounds that other users have confirmed are:

  • Open Internet Explorer, go to the Advanced options tab and click on Reset your Internet Explorer Settings and check Delete personal settings.
  • Turning off compatibility mode in IE11.
  • Changing your Internet Explorer Security Zone Settings:
  1. Open IE, click on the gear
  2. Select "Internet Options"
  3. Select the "Security" tab
  4. Select "Custom Level" for Internet
  5. Find "Access data sources across domains" and select "Enable" (make note of what the setting currently is)
  6. Try logging into Sourcetree again

After logging in, follow steps 1-5, but reset the setting back to the previous option."

There are a few workarounds listed in that page too, if you're still unable to log in after trying the above, please follow them and let us know the result.

Hope that helps!

Ana

Николай Oct 03, 2017

К сожалению, предложенный вами вариант не работает.
Очень жаль, что работа с вашим сервисом закончилась на этапе регистрации.

(Google translate)
Unfortunately, the suggested variant does not work for you.
It is unfortunate that the work with your service ended at the registration stage.

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