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Sourcetree crashing after adding an account

Marcelo Estevam
Marcelo Estevam
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September 8, 2021

I added an account to sourcetree and it crashed, I tried to open it again, it opens in the 'remote' tab, freezes and after a few seconds, crashes again.

Can someone help me? 

I already tried to uninstall, remove all folder from atlassian and sourcetree from the AppData folder and installing again. But every time i add the account the same issue happens

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Marcelo Estevam
Marcelo Estevam
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
September 8, 2021

Log from sourcetree:
2021-09-08T14:13:34: LogHost: Initializing to normal mode
ERROR [2021-09-08 14:14:56,056] [1] [SourceTree.Notifications.NotificationsManager] [Log] - Unable to set owner as parent is not visible or non-existent
ERROR [2021-09-08 14:19:02,069] [1] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Couldn't read staging user ID
ERROR [2021-09-08 14:19:02,085] [1] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Couldn't read staging user ID

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