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Sourcetree crashes multiple times a day

Why does your app keep crashing since updating to 2.7.1? My entire team experiences 3-4 crashes a day. Should we just reinstall an earlier version and then be more cautious about updating in the future?

1 answer

0 votes
bgannin Atlassian Team Mar 15, 2018

Please file a ticket with the crash logs at https://jira.atlassian.com/browse/SRCTREE for us to review. Reinstalling an older version is always an option and why we provide them in case someone encounters a problem. That said, "being more cautious" isn't helpful because it will lead to missing out on security fixes, usability and reliability fixes, performance improvements, and new features. 

Brian Ganninger
Senior Mac Developer, Sourcetree

Yeah, but if the app doesn't work how does "security fixes, usability and reliability fixes, performance improvements, and new features" help us?

How do I get the crash log files?

Just wait for it to crash again?

bgannin Atlassian Team Mar 15, 2018

Applications -> Console is the source of truth for all logging, including Sourcetree's crash log files.

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