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SourceTree on Mac can't remember passwords

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Peter Pebler
Peter Pebler May 08, 2019

I'm accessing a remote Mercurial repository over https using SourceTree on Mac. SourceTree is set to use the system mercurial (5.0).

Any time I access the repository, SourceTree prompts me for the password repeatedly. Although I have "Store Password in Keychain" checked, this apparently doesn't happen.

 

Screen Shot 2019-05-08 at 5.15.44 PM.png

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Thomas Bousquet
Thomas Bousquet May 21, 2020

@bgannin Bumping this issue, as it still happening for helixteamhub.cloud in 4.0.1 (234), nearly one full year later.
The fact that just for pulling, it asks the password twice is a very big UX friction.

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bgannin
bgannin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 05, 2019

Hi @Peter Pebler,

Unfortunately I don't have an immediate answer to solve this problem. There are some underlying issues due to the complexity in the app's various authentication layers and the architecture as a whole is going to be revisited in a future release to definitively resolve issues such as the one you're encountering. Our apologies for the inconvenience, we appreciate your patience.

Brian Ganninger
Principal Developer, Sourcetree

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Dimo Dzhurenov
Dimo Dzhurenov Aug 04, 2019

Is this issue fixed? I'm still getting this type of issue with v3.1.2

It's really annoying that I need to re-authenticate both my GitLab and GitHub accounts each time I re-open Sourcetree.

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