SourceTree installation Windows - Unable To Extract / Download Failed

Hi, I am trying to install SourceTree, and only end up getting errors. Running the SourceTreeSetup-1.10.23.1.exe at first \PortableGCMSt.7z fails to load with a port 443 timeout, then after the Install splash screen once you sign up & so forth in the Install Tools gets stuck and   "Git Credential Manager", "Git" and so forth downloads fail again with port 443 timeouts. Is the https://downloads.atlassian.com/sourcetree/windows down or is the matter with my SSH? 

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 52.84.26.51:443

NOTE: this is Amazon's cloudfront.net IP, so it is quite possible to have been blocked as a spam IP, in that case, is there an alternate source to get a full package?

 

1 answer

1 accepted

Well, answering myself: "known bug"

If you are behind a proxy, SourceTree fails to make the downloads from https://downloads.atlassian.com/.

An alternative workaround is to stick with the 1.9.10.0 install until this gets fixed:

https://downloads.atlassian.com/software/sourcetree/windows/SourceTreeSetup_1.9.10.0.exe

Suggest an answer

Log in or Join to answer
Community showcase
Brian Ganninger
Published Jan 23, 2018 in Sourcetree

Tip from the team: workflow and keyboard shortcuts

Supported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...

274 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot