Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

SourceTree crashes with System.BadImageFormatException on start

In Event Viewer -> Windows Logs -> Application I find two following error records per each crash:

Application Error: 

Faulting application name: SourceTree.exe, version: 2.4.8.0, time stamp: 0x5a5f7807
Faulting module name: KERNELBASE.dll, version: 10.0.15063.1029, time stamp: 0x008ecb0e
Exception code: 0xe0434352
Fault offset: 0x000000000006a1a8
Faulting process id: 0x46b8
Faulting application start time: 0x01d3e1ef9133e576
Faulting application path: C:\Users\USERNAME\AppData\Local\SourceTree\app-2.4.8\SourceTree.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 338b2bf0-4428-468e-9aa6-56304bbacf41
Faulting package full name:
Faulting package-relative application ID:

.NET Runtime:

Application: SourceTree.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.BadImageFormatException
at SourceTree.App..ctor()
at SourceTree.App.Main()

 

1 answer

0 votes
Mike Corsaro Atlassian Team May 08, 2018

Hello! Can you try uninstalling Sourcetree, and reinstalling? Additionally, can you make sure you have the latest .Net Framework installed? Thanks!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

5,754 views 4 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you