Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

SourceTree No Longer opens on Windows 10

Eric Klein
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 7, 2017

I have been running sourcetree for about a month now and all of a sudden it no longer opens for me.  We had one user that always has to run it as admin and I tried that and still will not open.  I tried deleting it and then removing the files from user\appdata\altassian and sourcetree and then re installing but the install seems to just show a splash screen, then the shortcut appears. CLick on the short cut and the same thing nothing happens.  I get a quick loading circle and then nothing.  When I go the the folders I can see it has created the folders again but it appears to be missing an executable.  Is there any way to to a true removal so it will install from scratch?

1 answer

0 votes
Mikael Sandberg
Community Champion
November 7, 2017

The install consist of 3 different folders, the one you deleted has all the settings. If you remove user\appdata\local\atlassian, user\appdata\local\sourcetree and user\appdata\local\squirreltemp you will have a true removal and be ready for a clean install.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events