Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

SourceTree No Longer opens on Windows 10

I have been running sourcetree for about a month now and all of a sudden it no longer opens for me.  We had one user that always has to run it as admin and I tried that and still will not open.  I tried deleting it and then removing the files from user\appdata\altassian and sourcetree and then re installing but the install seems to just show a splash screen, then the shortcut appears. CLick on the short cut and the same thing nothing happens.  I get a quick loading circle and then nothing.  When I go the the folders I can see it has created the folders again but it appears to be missing an executable.  Is there any way to to a true removal so it will install from scratch?

1 answer

0 votes
Mikael Sandberg Community Leader Nov 07, 2017

The install consist of 3 different folders, the one you deleted has all the settings. If you remove user\appdata\local\atlassian, user\appdata\local\sourcetree and user\appdata\local\squirreltemp you will have a true removal and be ready for a clean install.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Sourcetree for Windows - CVE-2019-11582 - Remote Code Execution vulnerability

A vulnerability has been published today in regards to Sourcetree for Windows.  The goal of this article is to give you a summary of information we have gathered from Atlassian Community as a st...

4,999 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you