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SourceTree Mac consistently locks up when opening repository settings

bunny hero February 21, 2019

Any hints on troubleshooting this? I assume this doesn't happen to everyone.

Steps to reproduce:

  1. Open SourceTree on Mac (version 3.1.1)
  2. Open repository
  3. Click the "Settings" icon in the toolbar, OR use the keyboard shortcut (shift+command+,)

Expected result:

Repository settings pane opens

Actual result:

Beachball of death

Notes:

This used to work fine. I now have to use the command line to add or remove remotes.

1 answer

0 votes
bgannin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 21, 2019

Hi @bunny hero,

Our apologies for the hassle. I'll see what we can reproduce here. Does this with any repository you interact with or only a particular one?

Brian Ganninger
Principal Developer, Sourcetree

bunny hero March 3, 2019

it happens with any repository.

thank you.

bunny hero May 23, 2019

@bgannin anything else i can do to troubleshoot this? lately it happens maybe 50% of the time i try to open repository settings. on any repository

bgannin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 24, 2019

I'll ping QA to take a look and then circle back with the code next week.

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