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SourceTree Install Fails

Trying to install the latest version of SourceTree on Windows 10 64 bit.

 

SourceTree installation log returns:


ERROR [2017-10-13 19:23:08,116] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-10-13 19:23:08,288] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Object reference not set to an instance of an object.
at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
at SourceTree.AppRoot.RunPreFlightChecks()
at SourceTree.AppRoot.OnStartup(StartupEventArgs e)
at SourceTree.App.OnStartup(StartupEventArgs e)

2 answers

1 accepted

0 votes
Answer accepted
Ana Retamal Atlassian Team Oct 16, 2017

Hi Jordan, you can find the solution in this other Community thread, it's the answer proposed by Mike Corsaro.

Let us know if it worked for you!

Best regards,

Ana

Ana Retamal Atlassian Team Oct 18, 2017

Hello! As an update, we've just started the progressive rollout of Sourcetree v2.3.5.0 which includes a fix for this issue. You should be prompted to upgrade sometime over the next 14 days or, alternatively, you can download the update directly from https://downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-2.3.5.0.exe

Cheers,

Ana

This solution does not work for my case, is there any additional factor I do not know about?

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