SourceTree Authentication Problems with V1.10.23.1 Edited

We have our own BitBucket server that I use SourceTree with.  When I go to Clone I setup the connection with our server and supply the necessary credentials and it works the first time out.  However when I try to Push or Pull, no matter what I do it tells me "Fatal: Authentication failed for...".  I go to Tools -> Options -> Authentication, I then select the only account that shows up there and click "Set as Default".  Once I do that, I can push and Pull without any problems.

After an hour or two everything stops working.  To get it working again, I have to quit out of SourceTree, open the Windows Credential Manager and delete all the BitBucket accounts. 

Then I have to start over again and set up the BitBucket server in SourceTree and then go to Tools -> Options -> Authentication.  Select the only account that shows up there and click "Set as Default". Once I do that, I can push and Pull without any problems.

Again, after an hour or two I have to go through the entire process again.  Over and Over...

What am I doing wrong or what is wrong with SourceTree?

1 answer

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Hi Michael! My advice would be first to Wipe Sourcetree preferences and then to upgrade to the latest Sourcetree version, that can be downloaded at SourceTree-2.0.18.1.

Let us know if this fixed your issue!

Cheers,

Ana

 
 
 
 

Upgrading fixed it.  Thanks.  Sorry for the late reply.

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