It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Source tree doesn't start on Windows 10 Edited

I am not able to run SourceTree, the problem has occured after install the W10 Anniversary Edition. 

Tell the true, I am pretty dissapointed with application behavior. No problem is visible, no error message is displayed, it only doesn't work. 

Maybe for Apple users is this behavior OK, but definitely not for me.. If something doesn't work, it _MUST_ display some error message., Without this is nobody able to solve it!

Here is my stacktrace, hard mined from user profile (why Install procedure doesn't ask me, where I'd like to place the instalation)?

ERROR [2017-10-07 13:05:49,868] [1] [SourceTree.Accounts.AccountManager] [.ctor] - Unable to load accounts
System.NullReferenceException: Odkaz na objekt nen�astaven na instanci objektu.
v SourceTree.Host.Bitbucket.BitbucketHost.GetCanonicalUri(IConfigurationManager configurationManager)
v SourceTree.Host.Bitbucket.BitbucketHost.get_CanonicalUrl()
v SourceTree.Accounts.LegacyAccountPersistenceService.ConvertFromHostedAccounts(IEnumerable`1 hostedAccounts)
v SourceTree.Accounts.LegacyAccountPersistenceService.LoadAccounts()
v SourceTree.Accounts.AccountManager.LoadHostedAccounts()
v SourceTree.Accounts.AccountManager..ctor(IDvcsManager dvcsManager, IDispatcher dispatcher, IInstanceManager instanceManager, IWebManager webManager, IInteractionsManager interactionsManager, IConfigurationManager configurationManager, IHostManager hostManager, IHostUiManager hostUiManager, IAuthenticationUIManager authenticationUiManager, INotificationsManager notificationsManager, IEnumerable`1 persistenceServices)
ERROR [2017-10-07 13:05:50,349] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-10-07 13:05:50,565] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Odkaz na objekt nen�astaven na instanci objektu.
v SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
v SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
v SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
v SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
v SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
v SourceTree.AppRoot.RunPreFlightChecks()
v SourceTree.AppRoot.OnStartup(StartupEventArgs e)
v SourceTree.App.OnStartup(StartupEventArgs e)

 

1 answer

0 votes
minnsey Atlassian Team Oct 11, 2017

Hi

We will have a fix released shortly, please see https://jira.atlassian.com/browse/SRCTREEWIN-7898 for immediate workarounds.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Sourcetree for Windows - CVE-2019-11582 - Remote Code Execution vulnerability

A vulnerability has been published today in regards to Sourcetree for Windows.  The goal of this article is to give you a summary of information we have gathered from Atlassian Community as a st...

4,962 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you