It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Source Tree failing to install and run

By mistake, I remove Sourcetree folder from program files.Now I install again source tree in my computer, I can't able to install source tree and I also have not found any folder in program files.   

3 answers

Same problem here

0 votes
Ana Retamal Atlassian Team Oct 02, 2017

Hi Shradhdhey! There's probably some other folders or registries that are avoiding the new install to get run properly, can you try a clean install following the steps:

  1. Wipe Sourcetree preferences
  2. Uninstall Sourcetree (if it shows on the App&Features list)
  3. Backup then delete the directory below before proceeding with next step:
    • Navigate to C:\Users\<UserName>\AppData\Local and delete Sourcetree & Sourcetree-Settings folder
    • Navigate to C:\Users\<UserName>\AppData\Local\Atlassian and delete all Sourcetree Files/ folder.
  1. Download SourceTree and install it. 

Let us know if you could install it now.



HI i did all the steps above but in the 2.3.1 i am unable to install.

When i run it just displays the splash screen and disappears, please help me to install in my windows 10.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Sourcetree for Windows - CVE-2019-11582 - Remote Code Execution vulnerability

A vulnerability has been published today in regards to Sourcetree for Windows.  The goal of this article is to give you a summary of information we have gathered from Atlassian Community as a st...

4,927 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you