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Source Tree failing to install and run

By mistake, I remove Sourcetree folder from program files.Now I install again source tree in my computer, I can't able to install source tree and I also have not found any folder in program files.   

3 answers

Same problem here

0 votes
Ana Retamal Atlassian Team Oct 02, 2017

Hi Shradhdhey! There's probably some other folders or registries that are avoiding the new install to get run properly, can you try a clean install following the steps:

  1. Wipe Sourcetree preferences
  2. Uninstall Sourcetree (if it shows on the App&Features list)
  3. Backup then delete the directory below before proceeding with next step:
    • Navigate to C:\Users\<UserName>\AppData\Local and delete Sourcetree & Sourcetree-Settings folder
    • Navigate to C:\Users\<UserName>\AppData\Local\Atlassian and delete all Sourcetree Files/ folder.
  1. Download SourceTree and install it. 

Let us know if you could install it now.

Regards,

Ana

HI i did all the steps above but in the 2.3.1 i am unable to install.

When i run it just displays the splash screen and disappears, please help me to install in my windows 10.

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