Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Slow Source Tree on Windows 10

PatrickVasconcelos
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 18, 2019

I'm using Source Tree on Windows, but it's too slow to respond to any click, for instance, to open Git Flow. I tried to update the embedded git but the download failed. I also tried reinstalling,  but the problem continues.

1 answer

0 votes
Mike Corsaro
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 19, 2019

Hello! Is there any chance you're using a 4K monitor?

 

If not, do you have any anti-virus that's known to cause issues?

 

Additionally, collecting some performance logs would help:

  • Open the slow repository
  • Go to "Repository > Benchmark Repo Performance"
  • Upload that file and link it here

Thanks!

PatrickVasconcelos
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 19, 2019

Hi!

I'm not using a 4k monitor and the anti-virus is the bitdefender.

I'm new to git stuff and couldn't find the Benchmark Repo Performance that you said. what can I do to find the file?

 

I just realize the git bash is also slow in the repository, so this is not a problem with Source Tree, right?

Anyway, I could use some help.

Thanks (sorry for my english)

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events