Remote repos not loading anymore

[Tonči Damjanić]

Hello,

The "Remote" tab suddenly stopped loading remote repos:

The account is valid, refreshing has no effect, no error is shown.

Cloning from the Bitbucket web also hangs:

System: macOS v12.2 (Monterey M1 Pro), Sourcetree v4.1.5

The same thing happens for both HTTPS and SSH. Please assist.

[3SeedMensch]

Same issue. Was using OAuth, switched to App Password, updated SourceTree, rebooted, nothing helped.

[3SeedMensch]

Quick Update: All other functions seem to be working fine. Pushing/Pulling to my BitBucket account, cloning from a remote URL on my account, etc. Just seems to be that one view in SourceTree is broken.

[yodolphe]

Me too.

[yodolphe]

Seems to be related to Workspace access or so.
Only the repos of my first "MyUsername"-Workspace show up. All others I have access just dont show up anymore in this "Remote"-tab of the bookmarks window.

[Tonči Damjanić]

There seem to be two tickets tracking this issue:

• https://jira.atlassian.com/browse/SRCTREE-7818
• https://jira.atlassian.com/browse/SRCTREE-7819

[Ocken]

em ... ... I have the same problem .

[Daniel]

Same issue here for me and my colleague. I have two accounts connected in Sourcetree; one for personal use, and one for work. The personal one works fine, and all my repos show up in the remote list. The repo-list for the workspace that I have with my colleague is completely empty.

We're not sure when it started, but I know for certain that we were both able to clone from remote in January.