PortableGit.7z cannot open file as archive

Vishnu Tupe June 29, 2017

I am trying to install sourcetree on my office machine however getting an error that unable to extract C:....~\PortableGit.7z 

Please check your sourcetree options.

System.Net.WebException: The remote name could not be resolved: 'downloads.atlassian.com'

any pointers/help on this is highly appreciated.

Thanks in advance.

2 answers

1 vote
Vishnu Tupe July 10, 2017

Hi All,

I was able to fix the issue by first installing GiT 2.11.0 on my machine and then using option from Tools -> Options -> Git -> Enable Git support

and it worked for me..

seems Installation was not able to download and install Git on my machine due to office policy.

Thanks.

Cheers,

Vishnu Tupe

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 30, 2017

Hi Vishnu, we had a bug filed about it at SRCTREEWIN-6890. Can you try if any of the suggestions there helps you?

If not, could you try re-running the process immediately after a rebooting your computer? It could be that one of the files in the target folder was already in use (git.exe, ssh-agent.exe, sh.exe)

Lastly, don't forget to provide which version of SourceTree and OS are you using.

Best regards,

Ana

Vishnu Tupe July 5, 2017

Thanks Ana for the pointers Tried some ways like un-installing and re-running, moving SquirrelTemp to diff location however didn't work out

The sourcetree version I am installing is 2.1.2.5 and OS version is windows 10 enterprise 64 bit.

Let me know if any more inputs. Thanks again.

Regards,

Vishnu

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