PortableGit.7z cannot open file as archive

I am trying to install sourcetree on my office machine however getting an error that unable to extract C:....~\PortableGit.7z 

Please check your sourcetree options.

System.Net.WebException: The remote name could not be resolved: 'downloads.atlassian.com'

any pointers/help on this is highly appreciated.

Thanks in advance.

2 answers

Hi All,

I was able to fix the issue by first installing GiT 2.11.0 on my machine and then using option from Tools -> Options -> Git -> Enable Git support

and it worked for me..

seems Installation was not able to download and install Git on my machine due to office policy.

Thanks.

Cheers,

Vishnu Tupe

0 vote

Hi Vishnu, we had a bug filed about it at SRCTREEWIN-6890. Can you try if any of the suggestions there helps you?

If not, could you try re-running the process immediately after a rebooting your computer? It could be that one of the files in the target folder was already in use (git.exe, ssh-agent.exe, sh.exe)

Lastly, don't forget to provide which version of SourceTree and OS are you using.

Best regards,

Ana

Thanks Ana for the pointers Tried some ways like un-installing and re-running, moving SquirrelTemp to diff location however didn't work out

The sourcetree version I am installing is 2.1.2.5 and OS version is windows 10 enterprise 64 bit.

Let me know if any more inputs. Thanks again.

Regards,

Vishnu

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Brian Ganninger
Published Jan 23, 2018 in Sourcetree

Tip from the team: workflow and keyboard shortcuts

Supported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...

649 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you