Password Required dialog fails

I recently reformatted my Macbook's HD when upgrading to MacOS High Sierra. Since getting it set back up, I have been having problems accessing my Bitbucket repos using SourceTree.

I scoured the community and have tried everything suggested on previous similar issues, but none of them have worked.

My account is set up properly & connected. I am using Oauth for my auth type & https for my protocol. My account is connected.

I can see my repos listed when I click on remote but if I try to clone them, I get a dialog box:

   Password Required
   For user [my account id] on host

When I enter my account's password, it is rejected. 

Help with this would be immensely appreciated. I am out of ideas here.

1 answer

Hi @Andrew Schlossberg,

You shouldn't need to enter the password. Sourcetree should be able to use the OAuth token already stored. I'd recommend you to remove the account once, verify that keychain item for the bitbucket account is removed and add the account back afresh. If you still see issues, please enable debug logging by running following statement in the terminal and send us the logs. 

defaults write com.torusknot.SourceTreeNotMAS logLevel 5

Suggest an answer

Log in or Join to answer
Community showcase
Brian Ganninger
Published Jan 23, 2018 in Sourcetree

Tip from the team: workflow and keyboard shortcuts

Supported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...

238 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot