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Not able to login into Support tree

Anurag Singh
I'm New Here
I'm New Here
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April 12, 2018

I am using sourcetree app which requires Atlassian login. I am having an issue with the login.

Once, I enter my Atlassian email id it doesn't ask's me for the password and it remains on the same page:

Log in to your account

 

I can log in into my Atlassian account using web browser but it is not working for the app.

1 answer

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bgannin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 12, 2018

Our apologies for the hiccup…

  • Which OS are you on?
  • Which version of Sourcetree are you using?
  • Are you in a corporate environment (and/or managed machine)?

Thanks!

Anurag Singh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 12, 2018

Hello Brian,

I am sorry i didn't mention configuration information in my original thread.

OS - Windows 7

Sourcetree version: 2.4.8.0

Yes, I am on corp environment.

 

Thanks!

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