Login to BitBucket fails from SourceTree

[OC2PS]

I am able to log into the bitbucket.org website fine. But with the same credentials, SourceTree seems to be having trouble logging in - keeps giving me error. This is a new problem. The last time I tried this (admittedly several months ago) it worked fine from SourceTree.

[bgannin]

Hi @OC2PS,

A few questions:

1. What version are you using?

2. What OS are you on?

3. What error are you seeing? 

Thanks,

Brian Ganninger
Principal Developer, Sourcetree

[OC2PS]

Thanks for the quick response. Sorry for not providing the info sooner - the notification ended up in my Spam folder.

Anyway:

1. What version are you using? 2.3.5.0

2. What OS are you on? Windows 10

3. What error are you seeing? 

Logon failed, use ctrl+c to cancel basic credential prompt.
remote: Invalid username or password
fatal: Authentication failed for 'https://OC2PS@bitbucket.org/teamnevis/opencart-expected-delivery-date.git/'

Completed with errors, see above.

[OC2PS]

@bgannin Any ideas/suggestions?

[bgannin]

@OC2PS Can you try it with 3.0.17, our latest Windows release, and let me know if it reproduces still? Thanks!

[OC2PS]

@bganninI have now upgraded to the latest SourceTree release. Still getting: 

git -c diff.mnemonicprefix=false -c core.quotepath=false fetch origin
Logon failed, use ctrl+c to cancel basic credential prompt.
remote: Invalid username or password
fatal: Authentication failed for 'https://OC2PS@bitbucket.org/teamnevis/opencart-expected-delivery-date.git/'

Completed with errors, see above.

I even did reset password, via the Forgot Password function. SourceTree refuses to log me in, regardless.

[OC2PS]

@bganninOne additional piece of info which may or may not be relevant: When I went to Tools > Options > Authentication, the account there was showing login failed too. However, when I changed from https to SSH, the authentication worked.

That said, when I try to pull/push to any bitbucket repo, and am asked for password, I still get the aforementioned error.

[OC2PS]

@bganninAfter the aforementioned change to SSH and successful authentication in Tools > Options, I closed SourceTree and opened again. No luck.

Then I set the account as Default. No luck.

Then I closed SourceTree. Opened again. This time, the login window looked completely different. I put in the credentials, and voila, I was able to log in/ pull from repo.