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I can't install SourceTree

In the installation process, I use my Atlassian account and I get the following message:

We tried to load scripts but something went wrong.
Please make sure that your network settings allow you to download scripts from the following domain:

I enter that address and I get:
This XML file seems to have no associated style information. The tree of the document is shown below.
       <Error> <Code> AccessDenied </ Code> <Message> Access Denied </ Message> <RequestId> 1B3D632D0C17F9A4 </ RequestId> <HostId> UnmfVQbwl9IQFF3kFCIE + mKDBS39T + F7BL2XkUsfVIr / 6FrouqsgVN7zxxDx12BKVjnqDbtWmZE = </ HostId> </ Error>

I do not really know what to do.
Thank you for helping

1 answer

0 votes
minnsey Atlassian Team Apr 06, 2018


If you are on Sourcetree for Windows the registration process uses a component that relies on Internet Explorer and its configuration.

Can you check if you can login to using Internet Explorer? If you can Sourcetree registration should work.

Best advice as of today for registration webview issues with IE::

  1. open Internet Explorer
  2. open the Developer tools, f12
    1. set the Browser Mode 10
    2. set the Document Mode Standards
  3. open Cog/Internet options
    1. ensure the following settings are enabled
    2. Misc/Access data sources across domains
    3. Misc/Allow META_REFRESH
    4. Scripting/Active Scripting

I can not install sourcetree at all. I delete the program and started a new installtion from scratch but i still have the same message. I tried to create a new account and the problem persists. With IExplorer the problem is the same

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