Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I can't close a hotfix Edited

Last night I was able to push changes to a Bitbucket repo without issues, but today I am unable to close a hotfix through Sourcetree. I am presented with the following error:

fatal: could not read Username for '': Device not configured

I found a number of similar issues in the Atlassian community, but none of the suggested fixes are working for me and most of them seemed to be corrected by application updates that are far earlier than the version I have installed, which is the most recent version 4.0.2 (236).


I am using a Mac with macOS Catalina 10.15.7

1 answer

1 accepted

0 votes
Answer accepted

If anyone else runs into this, I found a sort of work around. I force deleted that hotfix, started a new hotfix, made the same changes, and then I was able to push that one. Not sure what the difference was, but that seemed to allow it to work. I've been using Bitbucket and SourceTree for more than three years and I've never experienced anything like this before.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Sourcetree

[dev team] Sourcetree for Windows 2019 Preview - Dark Theme

Hi folks, While the full post is over on our blog I'd like to share the dark theme we've got planned for 2019 here directly as well to keep the discussion going.  The ...

3,728 views 19 19
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you