Download problems: the web site asks for a password


I'm trying to re-download SourceTree from the website, but i get my browser asking for a password.

Could you please help me?

Thank you.

Best regards,


2 answers

1 accepted

This widget could not be displayed.

This is triggered if your browser forces the use of HTTPS regardless of what the link points to. httpS:// prompts for a password, but all the links point to - a common cause is using a blanket HTTPS forcer like HTTPS Everywhere.

I've raised with our sysadmins whether we could avoid differentiating between HTTP and HTTPS but for operational reasons that distinction must remain for now.

This widget could not be displayed.

Not really. There's no password required to download it from Atlassian's site, and you haven't given us any information about the password prompt you are seeing.

In the absence of other information, the best we can tell you is that it's something on your machine or network (a network proxy is the usual culprit of interrupted browsing) and you need to fix it on your side.

Ah, yes, that one bites me as well ;-)

Ok, you are right... my fault.

I'm using the extension HTTPS everywhere in my Chrome and it force to https the atlassian web site. I disabled it for atlassian web site and it works!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published May 30, 2018 in Sourcetree

Tip from the team: configuring Git or Mercurial in Sourcetree

Supported Platforms macOS Windows To make using Sourcetree as simple yet powerful as possible we embed (bundle) dependencies such as Git, Git LFS, and Mercurial. We strive to keep these...

858 views 2 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you