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Cannot push to GitHub: Device Not Configured

Getting this error trying to push to a GitHub Repo.

Account is configured using OAuth over HTTPS, so the previous answers about ensuring the SSH key is loaded do not apply.

I've tried both 2.7 and 2.6.3a .

I have already tried removing the accounts and re-adding them, but I get the attached dialogs:

dnc.jpg

prompt0.jpg

prompt1.jpg

2 answers

0 votes
Manju Atlassian Team Feb 09, 2018

Can you list all the remotes in repository browser window? This alert is typically shown when the account isn't added or if the config doesn't have the username specified. 

Yes, all my remotes are visible.

Screen Shot 2018-02-09 at 12.05.18 PM.jpg

Manju Atlassian Team Feb 09, 2018

That's very strange. Is there a chance that you can use ssh for the time being while we investigate this issue?

Manju Atlassian Team Feb 09, 2018

Can you use this custom build and provide more logs?

https://drive.google.com/file/d/1qM8VRBtr-m_d0lge8Nfs1RtTtBG62JBo/view?usp=sharing

This would help us identify and resolve the issue.

Thanks!

@Manju

I have collected some additional logs.
Are the logs safe to post here? It appears to contain password/tokens.

Manju Atlassian Team Feb 13, 2018

Awesome! You can send those logs to my email - mbasaralusrinivasa@atlassian.com

Thanks!

@t3rminus @Manju

Were you able to solve this issue?

I'm having the same problem, I've added my account through SSH and HTTPS but it always say "Device not configured".

It started yesterday and since then I can only pull/push to repositories if I put my password on the URL of the remote (in my case Bitbucket)...

The issue was solved by way of a custom build form Manjunath, which contained pre-release fixes that I understand were made into a part of the 2.7.1 release.

In any case, I'm not experiencing the issue any more.

Unfortunately this problem just began for me, I guess I will have to create a new topic about it.

Thanks for letting me know!

Manju Atlassian Team Apr 06, 2018

Let me know if you have added another topic with more details of the error.

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