Cannot connect bitbucket account to sourcetree

[Tadej]

I am using sourceTree for 2 years now and I have it connected to the bitbucket. Today all of the sudden when trying to pull I get an error: 

remote: To make a call, you need to use an app password.

fatal: unable to access 'url': The requested URL returned error: 403

So naturally I check my accounts and try to do the OAuth again but I didn't work. So I updated source tree to 3.0 (I am using a mac) and I was able to do the OAuth but I still could not pull. 

So I looked into the whole app password and created one, changed to basic authentication but I'm still getting the same error no mater what I try. 

I have 2FA enabled. 

Any suggestions? 

[bgannin]

Hi @Tadej,

Our apologies for the hassle. A few things to try:

1. Remove and re-add your account, using OAuth + HTTPS

2. Remove and re-add your account, using OAuth + SSH, with appropriate key

3. Remove and re-add your account, using Basic Auth (app password) + HTTPS

Let us know if that doesn't work out and we'll continue digging to get to the bottom of this.

Brian Ganninger
Principal Developer, Sourcetree

[Tadej]

I tried all of the steps above but all result in the same error. I'm not really sure what could have happened for it to stop working all of the sudden. 

[Nicolas Lefevre]

Hi, did this issue ever get resolved? I seem to have the same problem with 2FA enabled as well.