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Can't login with my Gitlab account on SourceTree

When I try to login with my Gitlab account, it keep failing to authenticate with error "Authentication failed" no matter if it's username or email. I login on and it works perfect

I lookup Fiddler and I got a response message

{"message":"401 Unauthorized"}

Please help



3 answers

1 accepted

2 votes
Answer accepted
Mike Corsaro
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 13, 2019

Hello! Could you make sure you're using a personal access token for your account? Your normal password will not work.

Sorry for late reply. I didn't

I created personal access token and it works


The solution was (on Mac):
- revoke the old Access Token from GitLab (which had only the next Scopes: read_repository, write_repository)
- generate new Access Token having the next Scopes: api, read_user, read_repository, write_repository (it was strange that for other colleague it worked only with read_repository, write_repository)
- on SourceTree: go to SourceTree -> Preferences ->Accounts -> Add -> fill-in the details as in the following image (and for Password use the Access Token):
After this, I was able to Clone Repository ("Clone from URL").

Has anyone run into this issue, on Git push/pull, a password prompt comes up where the Gitlab password and the token do not work?


Screen Shot 2020-08-19 at 9.36.53 AM.pngScreen Shot 2020-08-19 at 9.31.19 AM.png

Hi did you ever get a resolution on this issue with the password.

I have generated another SSH key but to no avail.

i cant seem to get the right password. and also doing the steps again, it prompts not to save the KEY

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