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Can't login using SourceTree

Joseph82 March 19, 2019

Suddenly I cannot login from SourceTree anymore.

This is the error I got:

The operation could not be completed. (Error in com.google.HTTPStatus 401.)

 
However I can login on the bitbucket website directly with the same credentials.

@bgannin I had to edit the question since apparently "Reply" doesn't work. 

1. SourceTree version 3.0.1

2. Mac

3. Basic Auth

4. Doesn't work either way (while I can access through https using git commad-line)

1 answer

0 votes
bgannin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 19, 2019

Hi @Joseph82

A few questions:

1. What version are you using?

2. What platform are you on? (Mac or Windows)

3. Are you using OAuth or Basic Auth? 

4. The repository in question is accessed via HTTPS and not SSH, correct?

Brian Ganninger
Principal Developer, Sourcetree

Joseph82 March 19, 2019

Hi @bgannin 

1. version 3.0.1

2. Mac

3. Basic Auth

4. Doesn't work either way

bgannin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 24, 2019

Please upgrade to the latest release (3.1.1) and let me know.

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