Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,301,115
Community Members
 
Community Events
165
Community Groups

Can't login using SourceTree

Edited

Suddenly I cannot login from SourceTree anymore.

This is the error I got:

The operation could not be completed. (Error in com.google.HTTPStatus 401.)

 
However I can login on the bitbucket website directly with the same credentials.

@bgannin I had to edit the question since apparently "Reply" doesn't work. 

1. SourceTree version 3.0.1

2. Mac

3. Basic Auth

4. Doesn't work either way (while I can access through https using git commad-line)

1 answer

0 votes
bgannin Atlassian Team Mar 19, 2019

Hi @Joseph82

A few questions:

1. What version are you using?

2. What platform are you on? (Mac or Windows)

3. Are you using OAuth or Basic Auth? 

4. The repository in question is accessed via HTTPS and not SSH, correct?

Brian Ganninger
Principal Developer, Sourcetree

Hi @bgannin 

1. version 3.0.1

2. Mac

3. Basic Auth

4. Doesn't work either way

Please upgrade to the latest release (3.1.1) and let me know.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Bug Fix: Sourcetree for Windows authentication error when updating to app password

Hello Sourcetree users!!! With the recent removal of Bitbucket Cloud account passwords for app passwords (please see our Bitbucket Cloud community post for details on why we made this change for se...

62,893 views 128 27
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you