The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
I can't install the app on my new mac. When I do it's not even asking for my credentials and is logging me in, but the installation wizard just sits on the registration complete page saying that I am logged in. The continue button does nothing. All I can do is quit the app.
I have tried removing and reinstalling the app and it still doesn't work.
I was finally able to solve this by trial and error. The wizard was pre-launching on the confirmation screen with the "I accept terms" pre-checked, but the continue button not enabled so I would have to uncheck and recheck the box to be able to hit the continue button. Then I would hit continue and it would hang after finding my account. I found that if I unchecked the acceptance and exited and then came back in and unchecked and rechecked the acceptance it finally worked. There's a bad bug in this process somewhere and there is no apparent way to wipe previous settings.
Hi Brad,
Did you try to search for SoruceTree's saved credential inside "Mac keychain access" and remove them if exist?
Thanks
Adel
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
There is nothing stored in my keychain under either "sourcetree" or "atlassian"
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello Sourcetree users!!! With the recent removal of Bitbucket Cloud account passwords for app passwords (please see our Bitbucket Cloud community post for details on why we made this change for se...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.