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Authentication issue accessing GitHub repos

claudiutomescu January 28, 2017

Hello, I'm running SourceTree 2.4 on Mac and after entering the correct credentials for my GitHub account I'm getting the following error: 

Could not authorize request with the available token. Please re-authenticate.

I click the "Sign in" button and the loop continues. Please help!

19 answers

0 votes
yu cao February 11, 2019

2019 feb 11 still didn't fix it.

good company good product

0 votes
Diana Zapalac August 5, 2017

I uninstalled SourceTree 2.4 and installed the older version 2.1.5.

Now the cloning is working without the Authentication errors :-)

0 votes
brambow May 22, 2017

Having same issue.

0 votes
ferristhomas May 13, 2017

My github and bitbucket accounts were the same. Changing my bitbucket account name fixed the issue for me. 

While admittedly annoying, at least things work now and I'm no longer being bestered to supply my password for each character I type.

0 votes
Mickey Chan May 13, 2017

Same here.

I am using MacOS 10.12.4

SourceTree version 2.5.1 (105)

Tried to connect with HTTPS and SSH  but no luck.

0 votes
hhoweson May 5, 2017

same here, surely someone has figured it out by now?


0 votes
Michael May 3, 2017

I am experiencing the same problem, has anyone solved it or have work-around solution?

0 votes
Raymond Le April 13, 2017

Same here,

I'm using SourceTree For Mac 2.5c

Mac Os 10.12.4

Github Account have F2A Security

0 votes
Mauricio Ferreira March 8, 2017

Same here

0 votes
markiv March 7, 2017

Having the same annoying problem. The silence is deafening.

I guess I'll start using Tower or something...

0 votes
Mark Nutini March 2, 2017

I think the problem is in one of the git credential binaries included with sourcetree. I switched to using an external git binary and I haven't had an issue since. I did have to re-login initially.


0 votes
Martijn Eindhoven February 19, 2017

Same here, any update to this problem yet? Tried deleting, keys, caches etc to no avail....

0 votes
Francois Rigaut February 16, 2017

Same here. Impossible to connect source tree to GitHub. You seem to have a problem with this version!!!! Disturbing silence indeed.


0 votes
ferristhomas February 9, 2017

Disturbing silence on this topic. 

0 votes
장회수 February 7, 2017

me too!!!! I Have headache to this problem.... 

0 votes
Deleted user February 5, 2017

me too!! same problem... delete cache also error 

0 votes
matthewlouis February 3, 2017

Also having this problem since upgrading to 2.4 (Mac 10.12.2)

0 votes
erwan_mado January 30, 2017

Same here with version 2,4 (Mac 10.12.1)...

0 votes
Mark Nutini January 29, 2017

Same experience after upgrading to SourceTree 2.4 (Mac 10.11.6). It happens with any remote repo. Git on the command line is also asking me to reauthorize. git is able to authenticate and recall the authentication. SourceTree is unable to authenticate even after git authenticates.


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