I tried to import an export from our local JIRA to OnDemand. Files are available in our WebDAV directory. Everything worked fine until the very end of the import, where I got a JIRA Import Wizard - Error page stating:
Unexpected error while restoring data: java.lang.NullPointerException
We need to see more of the error than that. Java's default error is NPE when it's not been told a specific error to throw. We need the handful of lines immediately before and after that (not the 1000s of lines it's probably thrown at first though - just start with a couple of lines before and 5 after)
Since it's OnDemand I don't see more of the error than this. However, I just noticed that even though I got this import error there are some data imported, like issues and projects, but not avatars and attachments. When I browse the UI I see some errors occationally and the UI seems a bit messed up. For instance, I now only have an "Issues" tab, no "Wiki" etc...
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