New Blog Post: nothing happens when clicking on 'Publish' button

Hi all,

On the 'Edit' page of a new 'Blog Post', when I click on the 'Publish' button, nothing is happening: the 'Edit' page reminds in the same state. (On the contrary, the 'Preview' and 'Close" buttons work fine)

Moreover, this issue occurs for some wikis but not for other ones.

Any idea about this?

Thanks in advance,

4 answers

1 accepted

Thanks @Eduardo Mallmann for your reply.

We've found the cause of the issue: the 'Labels Cage' plugin creates a conflict, so we've disabled it. And now the 'Publish' button works fine.

So this ticket can be marked as resolved.

Hi Nicolas, I'm glad you were able to find the problem. :) I've accepted your answer as the correct one for this answer topic, so other users will see that this has been resolved already. Cheers! Eduardo

0 vote
Timothy Chin Community Champion Nov 03, 2015

Does this happen on different browsers?

Yes, it happens on IE11, FF 41 and Chromium 44.

0 vote

Hello Nicolas,

Would you please try to replicate this issue while generating a HAR file so we can see the network requests and verify if we can find any error in there? This guide describes how to create this HAR file: https://confluence.atlassian.com/display/KB/Generating+HAR+files+and+Analysing+Web+Requests

Other than that, can you confirm if there's anything showing in the atlassian-confluence.log file when you perform such action?

 

Eduardo

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Thursday in Off-topic

Friday Fun: Magic Eyes

...staring into the background. Once the image pops out in 3D, you can look around the picture and enjoy. If you will see if you are a true illusion master! :) You did it? :) Wow! Awesome! As a bonus...

426 views 79 11
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you