I have configured my crucible server with the JIRA instance and it seems all right initially; I can see the fisheye and crucible details in the Source and Review Tab of a JIRA issue. But after sometime the link gets broken. When I go the application link and see Outbound Authentication; it shows un-configured. It simply asks for UserName and Password which I had entered previously and saw getting persisted. The JIRA version is JIRA (v5.1.5#784-sha1:6c72993)
I will attach a word document that I prepared from your help to guide the IT team and will really appreciate if you could go through that and point me out any mistake
Hey there, Ritu.
I noticed that it has been a while since you receive any response here. Have you raised a ticket in the following link:
You will be able seek help from the support engineers regarding the questions that you have here. If you have not, I would kindly suggest you to do so.
Hope this helps and all the best.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
👋Community members! Downtime happens. And great incident response takes a village. Teams like Support, Dev, SRE, Ops, IT, and Marketing have to come together to resolve the problem while keep...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs