Portfolio will not run without an upgrade.

I recently purchased a 10 person license of Portfolio for our web team (4 people). My JIRA is licensed for 250 people. When I installed Portfolio for JIRA and licensed it, it tells me I must upgrade to a 250 person license order to use the add-on. Is it possible to use Portfolio for 10 people when we have a JIRA license for 250? It doesn't make much sense to pay $6600 when only 4 people need the add-on.

1 answer

0 vote

It is not possible to do that.

An add-on for an Atlassian application needs to be licensed to the same level the (highest tier) application is.

It makes perfect sense - you're using 4 people to manage 250.  The 250 might not need some of the front-end functions of Portfolio, but the 4 are absolutely needing the information the 250 generate.

Sorry but I do not agree. Of the 250 licenses we own, 186 of them are assigned. So we are expected to purchase 64 licenses for users that do not exist? Anyway, if that's the way it is we will try to find an alternative. 

 

Thank you. 

All Atlassian products are licensed in Tiers, but that's not really what I was talking about.  All your users are effectively using the add-on product, even if they're not using its front-end.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Josh Frank
Posted Apr 04, 2018 in Portfolio for Jira

Factom: Portfolio for Jira case study

Recently, as part of a   series of Portfolio for Jira case studies, we spoke with Carl DiClementi, Director of Product Management at   Factom   about how he uses Portfolio for Jira. In...

1,055 views 5 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you