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unable create sandbox

David Nunes
David Nunes October 4, 2023

Hello everyone, everything good?

In need of support, we are using the enterprise license and need to create a sandbox environment. However, it is not included in the Atlassian administration under Products as evidenced:

Product_Opsgenie.png

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Shashwat Khare
Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 4, 2023

Hello @David Nunes ,

I'm from the Opsgenie support team.

Please log an email ticket with us using this link and we will be able to create the sandbox environment for your enterprise account as expected.

Best,
Shashwat

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David Nunes
David Nunes October 5, 2023

Hi @Shashwat Khare, 

Thank you very much, I opened a ticket and already resolved it by creating the sandbox environment.

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