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OpsGenie does AIOps?

Fabio Santos
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August 9, 2024

Hi!

Is there any information on OpsGenie regarding AIOps? I've found this article below, but I was hoping I could find some more specific to opsGenie, since my understanding is OpsGenie it is THE incident management platform.

https://community.atlassian.com/t5/Jira-Service-Management-articles/New-AIOps-capabilities-Alert-grouping-amp-PIR-creation-now-in/ba-p/2710532

1 answer

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Mubeen Mohammed
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 12, 2024

Hello @Fabio Santos 

Thank you for contacting the Atlassian Community!

Please note that currently, the AIOps feature is available within Jira Service Management and is designed to enhance its incident management processes.

As for Opsgenie, while similar functionalities are part of its robust alert management and incident response features however, this particular AIOps capability isn't available in Opsgenie at this time.

Opsgenie continuously evolves, and new integrations and features are regularly considered to improve its offerings. You can follow https://www.atlassian.com/roadmap/cloud?selectedProduct=opsgenie for Opsgenie product roadmap.

I hope this is helpful. 

Regards

Mubeen Mohammed

Cloud Support Engineer

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