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Need Help in getting Alert Notification mails from Opsgenie

Anil Kumar
Anil Kumar
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November 29, 2023

I  have been granted Opsgenie access earlier but there is an issue with alerts not coming up. I had configured notification and other settings, but still I miss alerts notifications. It is weird that I was receiving alerts on odd days and not receiving any alert on other days making it really difficult to address alert at the right time.

Could some one act on this issue.

Thanks!!

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Brennan Kiely
Brennan Kiely
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 1, 2023

Hi Anil,

I would suggest opening a ticket at support.atlassian.com so we can investigate this issue further with specific examples.

-Brennan

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