Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Create Incident when Alert count exceed a certain value

Dear all,

We are trying to create different incident scenario in opsgenie but we could not get trough

Case 1 :

When an alert counts in opsgenie > #3, we would like to automatically create an Incident in Opgenie
By looking at incident rules, we count not find a way to set a condition based on COUNT value

Any idea how to do case 1 ?

Case 2 :

When an alert counts in opsgenie > #3, we would like to automatically create an Incident in Jira Service Management
Where to define this rules ?

Thanks for help

regards

1 answer

0 votes
Nick H Atlassian Team May 27, 2021

Hi @serge calderara ,

Neither of those are possible at this time.

There isn't a way to delay incident creation after X-deduplication count. And there isn't a way to delay outbound actions like create an issue in JSM after X-deduplication count.

We do have some feature requests though that I've added you to. For reference:

AG-348; Ability to Trigger Incident Based on Alert De-Duplication Threshold

HEIMDALL-3114; Ability to delay outgoing integration actions based on de-duplication count

Since our tickets are not public, we'll reach out directly if/when there are any developments on these.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Opsgenie

How do I use Zebrium + Opsgenie for Root Cause Analysis (RCA)?

This article was co-authored by Gavin Cohen of Zebrium. Zebrium has a bi-directional integration with Opsgenie and is a machine learning solution for RCA.  We all know the drill. 💤 You'r...

306 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you