Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Can I create custom fields in Opsgenie incidents

Is there a way to modify the fields in the Incidents?

For example, I'd like to pull the Tags from a drop-down list. I'd also like to embed a link to a document describing best practices for incident creation

1 answer

1 vote
John M Atlassian Team Jan 28, 2022

Hi JP,

The tags for the incident come from the alert so there is no way to add a drop-down list to select from, but you can manually add new ones directly to the incident. You can also use an incident creation rule to add additional tags automatically. Adding a link to a document for best practices can also be done with an incident creation rule. inc_rule.png

Does this also mean that the fields in the incidents are frozen and can't be customized?

John M Atlassian Team Jan 31, 2022

The fields that are built into the incidents can't be changed but you can add your own fields with the Extra Properties. 

Got it, thanks!

Like John M likes this

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events