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Alert acknowledge with Apple Watch not working.

Alvaro Araujo
Alvaro Araujo I'm New Here Aug 31, 2020

I have OpsGenie iOS app in my iPhone and I also use an Apple Watch. I haven't installed the OpsGenie watchOS app. Alert notifications show up perfect on my watch and I can even hit the ack button there but that is not reaching OpsGenie.

Is anyone else going through this?

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Alvaro Araujo
Alvaro Araujo I'm New Here Aug 31, 2020

An update on this. Ack's weren't getting in because I'm getting the "Couldn't login" error message in iOS.

After opening the app, ack's got back to genie.

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