Summary
As a Cprime Solution Architect, you will bring product, solution, and technical influence to your engagements. You have domain expertise with Atlassian products and solutions, and the ability to identify business process re-engineering opportunities. You will drive technical design sessions and facilitate clear conversations with your business and technical teams to drive project scope, expectations, and delivery. You’re able to translate business requirements into well-architected solutions that best leverage the Atlassian tools. You will provide overall thought leadership and best practice solutions in order to elevate your implementation and organizational adoption.
Responsibilities:
- Drive Atlassian tool solution design, architecture, and implementation with Cprime’s clients
- Be the subject matter expert on all Tool usage, standard methodologies, and implementation
- Engage our customers throughout the delivery experience with consistent communication and expectation setting
- Architect and document technical solutions that align with client business objectives
- Identify and communicate gaps between client's current and desired end states
- Coach and mentor the project delivery team to ensure consistent performance and customer success
- Provide project status, progress, and potential delay information to Engagement Managers and team members
- Be a reliable SME and escalation point for all Engagement Managers, team members, and customers on service-related issues
- Assist with delivery management processes Assist in pre-sales scoping & project estimation efforts
- Provide scheduled and ad-hoc demos and trainings of Atlassian Tools
- Lead and support all project and internal communications
- Manage multiple client deliverables and expectations in alignment with the Statement of Work and client needs
- Assist with management of partners and product feedback
This is a remote opportunity supporting Cprime clients on the East Coast.
Apply at: https://jobs.lever.co/cprime/0a7d247c-f3ab-4fb8-a868-c4c14b00d466
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