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jira 5 upgrade licencing question

Saso Koren
Saso Koren March 6, 2012

Hi,

We are currently using JIRA 4.3 and we want to upgrade to Jira 5. Our licence is valid until 9th of March. Does the licence cover this upgrade (since it's a major version upgrade)?

Best regards,

Saso

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Abdoulaye Kindy Diallo
Abdoulaye Kindy Diallo
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March 6, 2012

hey Saso,

I assume you are refering to Enterprise Hosted. Feel free to clarify if it is not.

As for the license if it is still valide, we can proceed with the upgrade without any extra cost.

Hope that helps :)

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Saso Koren
Saso Koren March 6, 2012

Hi,

We're using the standalone version (it's installed on our local server).

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Abdoulaye Kindy Diallo
Abdoulaye Kindy Diallo
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March 6, 2012

Thanks for the clarification. The same rule applies. We can assist you for upgrade without cost as far as the license is valid.

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Saso Koren
Saso Koren March 6, 2012

Thanks for the quick answer!

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