custom field to send email


i have a custom field which is a single user picker. This works well but i'd like to add an action to this. For example if this custom field is set to me then I would like an email sent. Is this possible? I was similar functionality to what happens when you assign a user a task. When that happens the user get an email.

Can i do it for this custom field?


1 answer

Well sort of, you can send out notification to an user which is in an custom field as you described it. In your notification scheme you have different events (issue created , issue edited, issue reolved, issue assigned, ....) where you can add groups, users, Issue roles (like assignee, reporter) and "user in customfield" to send a mail to when this event is fired.

The only problem here is, there is no event which says "my customfield was changed" only the generic issue updated.

Maybe you can work around this with scriptrunner plugin - using a listener.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,796 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot