Why does description in Time Sheet report reference a linked issue

This behaviour is as of our last upgrade 2 months ago.

Extracted reports in Excel display the name and url of the (parent) linked issue instead of the issue itself.

Using latest plugin version 2.9.0.3

JIRA version 6.4.4.

 

Attached a screenshot of the actual spreadsheet and actual issue in jira:   . In the example we see ALUR-88 and in the description the url points to ALUR-69.

  • ALUR-81 is related (parent of ) ALUR-69 via a link
  • ALUR-88 is a subtask of ALUR-88

1 answer

Hi,

This seems to be expected behaviour.

1) Parent issue in plugin is the most parent one, which is calculated using Sub-Tasking, customizable Composition Issue Link and Epic Link field. So ALUR-69 is shown in excel report by plugin, instead of ALUR-81, because most likely ALUR-81 is a Story with Epic Link.

2) A link to parent issue is added, but unfortunately excel supports only one link per cell, so whole description is linked to parent issue.

Please let me know if you have any other concerns.

Thank you.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,870 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot