Verification Code is Invalid

Michael Burlew
Contributor
March 12, 2021

I am having issues with some users logging in via Microsoft. The system will take them to enter in their account and password. The system will give a message to verify your email, user enters the number sent via no-reply@mail.notifications.atlassian.com but when it is entered the system says the provided verification code is invalid. I have confirmed users are added in the system and given a role in the project, but for some reason a few users get this notice to verify their email which will not take the code, and others can login to the system with no issue.

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William Monroe
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March 12, 2021

I don't have an answer for you, but I can confirm I'm experiencing the same issue as is my colleague.

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