if you want to share a filter you have to have the global permission "Create shared object". Maybe you have tried to share the filter when you created it?
Please note, you need the 'Create Shared Object' global permission to be able to share your filter. If you cannot see the 'Shares' fields, contact your JIRA Administrator to have this permission added to your profile.
Just a guess,
You (even if you are an administrator) have to be assigned to each user group that is eligible for the filter. Very stupid! The same thing if you try do add a new group to the board. It is only possible, if you assigned to each user group that already has been eligible for the board.
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