TeamBoard ProScheduler does not allow me to assign more than one user to an issue.

[Jamie Edmondson]

TeamBoard ProScheduler does not allow me to assign more than one user to a planned issue. In the demo, you can clearly see that you can add more than one user in a Plan, but we do not see that option at all.

[Trudy Claspill · Accepted solution]

Hello @Jamie Edmondson 

Welcome to the Atlassian community.

According to the vendor documentation there are limitations on that feature.

Schedule one issue for multiple Resources

Jira by default doesn’t allow assigning one ticket to multiple assignee, with ProScheduler that’s possible. This feature has limitation and only applied when using app data for the start date and and date.

This feature is only available when the date fields are app data and not mapped with Jira fields. When mapping with Jira fields it must follow Jira’s spec only 1 assignee is allowed

( I am not a user of the Proscheduler product. I'm just looking at the documentation from the vendor.)

[Jamie Edmondson]

Thank you!!! This is it! We mapped the fields to Jira fields. We'll just un-do that. And thank you for including that link.

[Tarun Kumar]

Hi TeamBoard ProScheduler , Is Not workign on the updated Google chrome how ever its working on the older version is the any challange with version Version 131.0.6778.86 (Official Build) (arm64)