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Set field based on Service Desk group in portal

Service Desk is set up with three different groups, within each group they have all the same issue types.

Is there a way to set a custom field based on the group they selected in the Service Desk Portal?

2 answers

This would be a great feature to have if possible

0 votes

This was posted 5 years ago... did you find any way to solve it?

 

Thanks,

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