Ha, yes indeed! It was a little search but I found this condition in the workflow: Only users with Resolve Issues permission can execute this transition. And that I can find in the Permission-scheme and yes, that's where I don't find my user ;-) (Should be the case) Thank you, this solved it!
I have a similar question in this regard. I'm wondering if it's possible to allow ONLY user's in the JIRA Administrator's group to have the ability to re-open issues? We have found that if we allow too many user's to have this ability, then things can get changed after an issue is closed and there isn't enough accountability/review in regard to whether the issue should have been re-opened in the first place. Only allowing the JIRA Administrator's to have this permission would mitigate this risk for us.
So.... thinking about that.... it would come in handy if e.g. Reporters could Reopen issues, but I don't want them to be able to Resolve issues. How should I configure that? Please help me by giving step-by-step instructions because I've never changed a workflow scheme or added transitions etc. Thank you
We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs